Firstly, thank you for being a member of the NZXT community. We value our customers and our team above all else. In that vein, we wanted to reach out to let you know what we’ve been doing to do our part to minimize the impact of COVID-19.
WHAT WE’RE DOING
Like you, we are monitoring the latest news to stay informed and are following the guidance of public health experts. In keeping with that guidance, we’ve asked many of our employees to work remotely. We have restricted travel between international offices, and required self-quarantine for any team members who have recently traveled internationally. We are making our best efforts to keep the office sterile, as well as providing gloves, hand sanitizer, and face masks at our offices and warehouses. Additionally, we are having our builders sanitize their work stations, and practicing social distancing among paired-down teams within the office. We are providing additional sick time for infected employees, as well as making accommodations for employees with children affected by school closures.
WHAT THIS MEANS FOR YOU
We will be continuing to make our products available so our community can continue to game on through the hard times. However occasional shortages are a reality as we work with our partners to do the right thing for our team members, customers, and families. This may impact our order processing time with some delays, which we will communicate in real time.
WHAT YOU CAN DO
It’s important that we all work together to ensure our own safety, and the safety of those around us. With that in mind, we wanted to pass along these helpful tips to help keep you healthy:
- Be sure to wash your hands often (for at least 20 seconds)
- Follow public ordinances
- Avoid touching your face while in public
- Avoid crowds when possible
- Seek medical advice if you develop symptoms
- Make use of any extra downtime for gaming 😉
Lastly, we want to thank you so much for your support. You are the reason we do what we do, and you’re the reason we will continue to offer as many products and services as we are able. If you find yourself feeling bored while sequestered at home, join us on our Discord so we can keep each other company.