CAM Changelog

4 min read

Using a CAM-powered device means you’ll have an easy-to-use product along with a comprehensive view of your PC. However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed in a future CAM hotfix or revision.

Please note: CAM versions prior to 3.5.9 are no longer supported. If you’re currently experiencing issues with CAM, please update to the latest version. If that doesn’t resolve your issue, please report your bug by submitting a ticket with our customer service team.

Also, CAM Mobile is currently unavailable as we are updating the CAM services required by the mobile client. Please check back here for updates on when the CAM Mobile client will be available.

Download the latest version of CAM: nzxt.co/download-cam


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RELEASE DATES

3.6.0 – 7/17/18
3.6.1 – 7/18/18
3.6.2 – 7/20/18
3.6.3 – 7/21/18
3.6.4 – 7/25/18
3.6.5 – 7/27/18
3.6.6 – 7/31/18
3.6.7 – 8/14/18
3.7.0 – 8/21/18
3.7.1 – 9/11/18
3.7.2 – 9/19/18
3.7.3 – 10/02/18
3.7.4 – 11/07/18

BUG TRACKER

What we’ve fixed:

Issue: FPS overlay reporting incorrect FPS
Description: All FPS values were doubled
Affects: All CAM overlay users playing Direct X 11-based games
Update: Fixed
Hotfix: CAM v3.6.1

Issue: Lighting settings for Gen 2 Kraken (X41 and X61)
Description: Users are unable to adjust lighting modes for Kraken coolers
Affects: Kraken X41, X51, and X61
Update: Fixed
Hotfix: CAM v3.6.1

Issue: Fan curves can’t be adjusted above 60°C / Fan curves can’t be set to 0 RPM
Description: The way custom fan curve settings are adjusted was changed. The new method no longer supported 0 RPM and adjustment points were not available above 60°C.
Affects: All users who define custom fan curves
Update: Fixed. This was reverted to provide the same fan curve control ranges and points as CAM v3.5.x. PLEASE NOTE: For products with minimum fan speed requirements (eg., Kraken Gen 2 and Gen 3 coolers), the custom fan curve will not be able to be adjusted below the minimum–this is not a bug.
Hotfix: CAM v3.6.2

Issue: GPU overclocking not working
Description:
Affects:
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Old profile settings deleted
Description: User-defined profiles from CAM v3.5.x have not been lost. They are still stored in the cloud, but CAM v.3.6 and v3.6.1 were not able to use them. This will be fixed and profiles will be able to be read in a future hotfix.
Affects: All users with custom profiles
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Audio mode not working
Description: The Audio lighting mode does not work.
Affects: All Hue+ and Kraken Gen 2/Gen3 users
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Can’t reset password
Description: Users who have forgotten their password are not receiving the email with the password reset link.
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Can’t use FPS overlay in Guest Mode
Description:
Affects:
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Can’t change font family in FPS overlay
Description: The FPS overlay font cannot be changed.
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.2

Issue: CS:GO Mode not working
Description: The game mode for Hue+ does not work in CS:GO
Affects: Hue+ users
Update: Fixed
Hotfix: CAM v3.6.2

Issue: Lighting toggle not available on Kraken
Description: Cannot toggle LEDs on/off with Kraken
Affects: Kraken X41, X51, and X61 users only
Update: Fixed
Hotfix: CAM v3.6.2

Issue: High CPU usage when using Audio/Smart Lighting Modes
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.3

Issue: Custom profiles not saving on PC reboot
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.3

Issue: High CPU usage with Audio Mode
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: GPU overclocking setting not saving correctly
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: GRID+ settings not saving correctly
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: CAM not auto-starting minimized
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: Audio Mode not working on a single channel
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: Lighting toggle buttons not working
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.4

Issue: Can’t log in from China
Description:
Affects: China users
Update: Fixed
Hotfix: CAM v3.6.5

Issue:  FPS drops while gaming
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.5

Issue:  Kraken version not detected
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.5

Issue:  Custom overclocking profiles not saving
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.5

Issue:  Conflict with MSI Afterburner
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.6

Issue: Fan curves not working on cooling section
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.6

Issue: Can’t use offline without internet access
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.6

Issue: Fans can’t run lower than 600 RPM when 100% fixed
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.6

Issue:  Can’t turn off HUE+ light
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.6

Issue:  Kraken profiles not saving
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  Wrong temperature CPU readings
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  Background process still running after closing app
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  HDD temperature not visible
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  Continuous CPU stress for Adaptive Noise Reduction when logged out
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  Login issues
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  N7 firmware update
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.6.7

Issue:  CAM not auto-starting minimized
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.0

Issue:  HUE 2 Lighting Support
Description:
Affects: All users
Update: Added
Hotfix: CAM v3.7.0

Issue:  HUE 2 Ambient Support
Description:
Affects: All users
Update: Added
Hotfix: CAM v3.7.0

Issue:  2nd Gen AMD Ryzen Threadripper Support
Description:
Affects: All users
Update: Added
Hotfix: CAM v3.7.0

Issue:  GPU overclocking functionality in systems with both AMD and NVIDIA GPUs installed
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  GPU detection within Overclocking tab
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  GPU clock reading and fan speed
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  Text overlay on FPS chart in Night mode
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  GPU clock reading and fan speed
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  Multi-GPU data display within Build tab
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  CAM freezing over extended usage
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.1

Issue:  HUE 2 Ambient for Tekken 7 in full-screen mode
Description:
Affects: All users
Update: Added
Hotfix: CAM v3.7.1

Issue:  Google login issues
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.2

Issue:  Google login issues
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.3

Issue:  CPU fan speeds not working
Description:
Affects: All users
Update: Fixed
Hotfix: CAM v3.7.3

Issue:  HUE 2 lighting enhancement
Description:
Affects: All users
Update: Added
Hotfix: CAM v3.7.3

Issue:  CAM mobile not working
Description:
Affects: All users
Update: Fixed for Android, iOS coming soon
Hotfix: CAM v3.7.3

Issue: Enhanced Ambient mode lighting effect and stability
Description:
Affects: All users
Update:
Hotfix: CAM v3.7.4

HOW WE APPROACH SOFTWARE PROBLEMS

We take software issues very seriously and encourage everyone to help us squash bugs by reporting them to us. If you’re having issues with CAM and don’t see your bug listed above, please submit a ticket to our customer service team so we can verify and start working to correct it.

Thanks for your support!