We hope this message finds you and your loved ones safe and healthy. Like you, we have not been immune to the impact of COVID-19. We’re doing everything we can to keep our employees safe, and that has put an unfortunate strain on our ability to keep up with the demand for our NZXT BLD service.
Temporarily, we are extending build times for all custom PCs, shipment may take as long as 7 calendar days. Shipping times for all of our pre-builds are also experiencing delays and may take as long as 2 business days, so be sure to check your order summary email for more information. After you place your order, you will automatically receive a tracking link as soon as it ships – nothing to do on your part, we’re taking care of it. These delays are subject to change and we’ll update you as things evolve.
We know how important it is to get our custom and pre-built PCs out as quickly as possible. Whether you need it for schoolwork, staying connected to your loved ones, or relieving stress and anxiety with your favorite game, your PC is important to us. We want to get it to you as fast as possible, and as responsibly as possible. Our builders are working tirelessly to get your PC to your door, and we’re working tirelessly to support them in their efforts. In the meantime, hang out in our Discord server and make some new friends while you wait for your computer to arrive.
Thank you for understanding and being a part of the NZXT community. Stay safe.